Adobe File Not Correctly Decoded Feedback

' Adobe Reader could not open 'file name' because it is either not a supported file type or because the file has been damaged(for example, it was sent as an email attachment and wasn't correctly decoded).' However, when I try to open the PDF document, Adobe Reader says it 'cannot. Because it was sent as an email attachment and wasn't correctly decoded'.

• Hi, I want to say thanks for your effort to make and maintenance this plugin.

  I am a new user of your plugin. And in my first try, I have no luck.

  After installed your plugin, did some changes in setting, and uploaded some pdf files, I got these errors:

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  1. The document preview feature just shown the blank viewer. There is no page.
  2. I could download the pdf file. But when opened the file, I got this error message:
  “Adobe Reader could not open ‘name-file.pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).”

  FYI, I am using the latest version (3.9.3) of your plugin, and the latest version of wordpress (4.9.6). I have do Test Server Compatibility from your plugin’s Option menu.

  Could you help me, please?

  • This topic was modified 1 year, 8 months ago by .

  The page I need help with: [log in to see the link]

• The topic ‘Pdf file has been damaged, can’t be opened’ is closed to new replies.

Question:

I purchased the pdf download files but after downloading it, when I try to open the pdf file on my desktop I get this message: 'Adobe reader could not open the PDF because it is either not supported file type or because the file has been damaged (for example it was sent as an email attachment & wasn't correctly decoded). '

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Answer:

You had a slow or bad internet connection when you downloaded the file, and so the lesson was not opened properly. Try again when you have a better internet connection.